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device packet framing issues

Forums › BB Series Discussions › device packet framing issues

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  • June 30, 2021 at 2:53 pm #239148
    mcline
    Participant

    While attempting to connect to a BB60C, using the SPIKE software, the error message “device packet framing issues” was displayed. Does anyone have any information on this error message?

    Thanks
    Michael

    July 1, 2021 at 9:41 am #239177
    Justin CrooksJustin Crooks
    Moderator

    Michael,
    The USB data comes back as packets with header and trailer data. If the software cannot “frame” the data such that the headers and trailers are where they’re supposed to be, you get this error.
    Power cycle the BB60C, maybe try a different USB port, and let us know if the problem persists.

    July 6, 2021 at 9:14 am #239188
    AndrewAndrew
    Moderator

    Michael,

    This is usually indicative of general USB data loss or USB transfer issues. If you keep seeing this, email me at aj at signalhound dot com and we can try to troubleshoot this.

    Regards

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