We are using the Cypress Fx3 chip, so showing up as a Cypress Fx3 device might be fine. We just use the default libusb library on Linux, so I’m not sure we’d show up as a BB60C anyways.
If you are blinking red when idling, then the firmware on the BB60 is power cycling the device because it wasn’t able to establish/enumerate as USB 3.0. We see this when customers connect the device to a USB 2.0 port, or use 2.0 cables, hubs, etc. Is there anything you can troubleshoot in this regard? It should be solid green when connected and idle.