Hello JY,
These instructions are for the Spike application.
Download the calibration file for your unit here
https://relatedcontentdemo.kinsta.cloud/custdata/P2054/D20540419.bin
Place this file into this directory path.
C:\ProgramData\SignalHound\cal_files
ProgramData is a hidden folder so you must “Show Hidden Files/Folders” in the Windows file browser menu. If the SignalHound/cal_files folder does not exist, then go ahead and create it. Once there, rerun Spike.
I believe for the 2.14 application simply place the .bin file in the same directory as the executable in the application directory.
Let me know if you run into any issues.
Regards,
Andrew